(Last Updated: 28/11/2025)
Maison Cars (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how your data is collected, used and safeguarded when you interact with us through our website, showroom, phone, WhatsApp or social platforms.
1. Information We Collect
A) Personal Information
Full Name
Mobile Number / WhatsApp
Email Address
Address (for billing/RTO)
Identification documents when legally required
B) Vehicle Preferences
Car model preferences
Budget range
Booking history
Test-drive requests
C) Communication Data
Emails
WhatsApp messages
Phone call logs (purpose only)
Enquiry forms
D) Technical Data
IP address
Cookies
Browser/device type
Website usage analytics
2. How We Use Your Information
We use your data to:
Provide tailored car recommendations
Respond to enquiries
Process bookings and delivery
Support finance, lease & insurance procedures
Complete RTO documentation
Provide service, updates and offers (optional opt-in)
Improve website security & experience
We never sell or misuse customer information.
3. How We Share Your Information
Data is shared only when required:
Finance partners (banks/NBFCs)
Insurance companies
RTO authorities
Logistics & transport partners
OEM representatives (in case of special allocations)
All partners follow strict confidentiality protocols.
4. Data Security
We use advanced safety measures including:
Encrypted data storage
Restricted internal access
Secure communication channels
Regular cybersecurity audits
5. Data Retention
Your information is stored only as long as needed for service, legal or transactional purposes.
6. Your Rights
You may request:
Data access
Correction
Deletion
Opt-out of marketing communication
Email: sales@maisoncars.com
7. Updates to Policy
We may update this policy based on legal or service changes.
Updates will be posted on our website.
Maison is a curated luxury automobile destination, bringing together the world’s most iconic automotive brands under one elegant roof. We offer a refined buying experience driven by trust, personalization, and unmatched service excellence. Discover premium vehicles, expert guidance, and a seamless journey tailored to your lifestyle.
Address
Ramnath Plaza, Mumbai – Pune Highway, opp. Bajaj Auto, Akurdi, Pune, Maharashtra 411035