CUSTOMER SUPPORT β€” MAISON CARS

At Maison Cars, we believe true luxury extends far beyond the purchase of a vehicle.
Our Customer Support division is dedicated to ensuring that every client enjoys a smooth, trusted and premium experience β€” before, during and long after delivery.

Whether you need assistance with documentation, after-sales support, financing, service scheduling, or product guidance, our support team is always here to help.

How We Support You

πŸ“Œ 1. Pre-Purchase Assistance

Our experts help you with:

  • Personalized luxury car consultation

  • Variant, colour & feature guidance

  • Real-time availability & allocation updates

  • Transparent, detailed quotations

  • Finance & EMI options

  • Vehicle comparison assistance

  • Test-drive scheduling (where applicable)

We ensure you choose the perfect vehicle based on your preferences and lifestyle.

πŸ“Œ 2. Purchase & Delivery Support

  • We help streamline the entire buying process:

    • Booking confirmation & documentation

    • Loan/finance approval guidance

    • Insurance options & recommendations

    • RTO registration assistance

    • Delivery timeline updates

    • Exclusive delivery experience coordination

    Every step is handled with precision and clarity.

πŸ“Œ 3. Post-Purchase Support

Our commitment doesn’t end after delivery:

  • Service reminders & maintenance guidance

  • Warranty support & claim coordination

  • Service centre scheduling assistance

  • Genuine accessories recommendations

  • Roadside assistance (brand-wise availability)

  • Ownership support for long-term care

We ensure your luxury car continues to perform at its peak.

Dedicated Customer Care Channels

πŸ“ž Phone & WhatsApp Support

+91 7028651060
Quick responses for all queries, 7 days a week.

πŸ“§ Email Assistance

sales@maisoncars.com
For detailed enquiries and documents.

πŸ•’ Support Hours

Monday – Sunday: 10:00 AM – 9:00 PM
Luxury support β€” always available when you need us.

What Makes Maison Cars Customer Support Exceptional?

  • βœ” Fast, friendly and knowledgeable assistance

  • βœ” Transparent communication with no hidden charges

  • βœ” End-to-end ownership guidance

  • βœ” Premium after-sales coordination

  • βœ” Dedicated relationship managers

  • βœ” Personalized support for VIP clients

  • βœ” Strong brand network across luxury manufacturers

  • βœ” Hassle-free finance, insurance & RTO help

We prioritise your peace of mind at every stage.

Support for Corporate & High-Value Clients

  • Maison Cars provides exclusive support for:

    • Corporate fleets

    • High-value individual customers

    • NRIs

    • Celebrities & VIP clientele

    • Bulk luxury procurement

    • Chauffeur-driven fleet setups

    A tailored support manager is assigned for premium clients.

Submit a Support Request

  • Just share your query on WhatsApp or through email β€” our team will respond promptly with solutions.

    πŸ“² WhatsApp: +91 8007 44 8007

    βœ‰ sales@maisoncars.com

Your Satisfaction Is Our Priority

  • At Maison Cars, we don’t just sell luxury cars β€”
    we build long-term relationships based on trust, transparency and premium service.

    If you ever need help, guidance or support, we’re just one message away.

Maison is a curated luxury automobile destination, bringing together the world’s most iconic automotive brands under one elegant roof. We offer a refined buying experience driven by trust, personalization, and unmatched service excellence. Discover premium vehicles, expert guidance, and a seamless journey tailored to your lifestyle.

Address

Ramnath Plaza, Mumbai – Pune Highway, opp. Bajaj Auto, Akurdi, Pune, Maharashtra 411035

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